Returns & Exchanges

At IBeauty, we want you to love your glow; if you are not completely satisfied with your purchase, you can return unopened products within 30 days for a full refund. Please note that for hygiene reasons, we cannot accept returns on items that have been opened or used.

1

Initiate Your Request

Log into your IBeauty account and visit the 'Order History' section to select the items you wish to return and receive a Return Authorization number.

2

Pack Securely

Place the unused items in their original packaging, ensuring they are well-protected to prevent damage during transit back to our warehouse.

3

Ship It Back

Affix the prepaid shipping label provided in your email to the outside of your package and drop it off at any authorized carrier location.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing